Frequently Asked Questions
Discover everything you need to know about our luxury fragrances and services.
Are your fragrances authentic?
Yes, all fragrances sold on our platform are 100% authentic and sourced directly from the Roja Parfums laboratory in England or authorized distributors.
Do you offer international shipping?
We provide worldwide shipping to most countries. Delivery times and shipping costs vary depending on the destination and will be calculated at checkout.
Can I return a fragrance if I don't like the scent?
Due to the nature of our products and hygiene standards, we can only accept returns on unopened items in their original cellophane wrapping within 14 days of delivery.
How should I store my Roja Dove perfume?
To preserve the integrity of the precious raw materials, store your perfume in a cool, dark place away from direct sunlight and extreme temperature fluctuations.
Do you provide samples with orders?
We often include complimentary samples with full-sized bottle purchases to allow you to discover other olfactory creations from our collection.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select regional payment providers to ensure a secure checkout experience.